The Missing Puzzle Piece: Integrating Business Analysts into Your Tech Strategy

5 min read


The Missing Puzzle Piece Integrating Business Analysts into cover development

Business analysis is the process of analyzing a company’s operations in detail to determine what is and is not working and how to improve. It resembles working as a corporate detective in that you identify problems, obtain information (data), and develop solutions that are in line with the organization’s overarching objectives.

A business analyst can be compared to the office’s Sherlock Holmes. They sort through information, create reports and models, and then present everything to all parties. They are the experts to turn to when you want your company to improve its procedures, offerings, and quality of work. To keep the project on schedule and everyone in agreement, they are also very talkative with everyone, from the IT nerds to the executives.

Consider a tech team that begins a project somewhat haphazardly. The business analyst steps in to clear things up with precise specifications, ensuring no one is twiddling their thumbs or redoing work. They are all focused on ensuring that clarity from the outset results in time and cost savings.

You may be scratching your head right now, wondering how an IT project manager and a business analyst differ. The bottom line is that both are essential to a project’s success; however, the project manager is the one who makes sure the team hits the targets on schedule, while the business analyst makes sure the team is aiming at the correct targets.

The Missing Puzzle Piece Integrating Business Analysts into img1 development

Key reasons Business Analyst is essential for a project:

  • Stopping the Endless Redo Loop

To begin with, business analysts are like the protectors against the dreaded second chance. Consider this scenario: a major player in e-commerce became caught up in a never-ending cycle of system redesigns because no one was sure what they wanted. The Business Analyst steps in, equipped with JIRA and Confluence among other tools, and uses crystal-clear use cases and user stories to bring everyone up to speed. This reduces the back-and-forth bug fixing while ensuring that the software performs as intended.

  • Implementing tools and Techniques for Enhanced Effectiveness

Business Analysts employ various tools and techniques that enhance their effectiveness in gathering requirements and managing teams. Tools such as Microsoft Visio/Lucidchart/ aid in creating precise workflow diagrams and process maps, making it easier to visualize complex systems. Techniques like SWOT analysis and MOST (Mission, Objectives, Strategies, Tactics) effectively align technology solutions with business strategies.

  • Knowing the Team Inside Out

A competent business analyst does more than just schedule tasks; they also choose who will do what and how to motivate the team to work efficiently rather than just staying up late.

  • Data Wizards

Then there is the labor-intensive data work. When it comes to utilizing tools such as SQL to sift through data and Excel to manipulate it into a form that facilitates intelligent decision-making, business analysts are experts at both of these tasks. These abilities are essential for developing effective strategies and identifying any problems early on.

  • Beyond the Pretty Pictures

Projects frequently fail not because they are poorly designed or have bugs but because the main features, process, and logic were never thoroughly worked out. Even the most skilled engineers won’t be able to save the ship from sinking without a strong project blueprint.

At JetRuby, we strongly believe that a business analyst should be involved from the beginning. Preparing your software development project architecture well from the beginning will save you a great deal of trouble. Additionally, having a Business Analyst informed throughout the project’s development facilitates a seamless transition to any new requirements or concepts that arise.

The Missing Puzzle Piece Integrating Business Analysts into img2 development

A killer skill set and the right tools

A Business Analyst shines when they’ve got a killer skill set and the right tools at their disposal:

  • Analytical Thinking: They can simplify difficult issues into manageable chunks, which is very helpful for addressing the core of a problem.
  • Communication Skills: They ensure that everyone in the organization, including the IT wizards, is on the same page by acting as a bridge between them.
  • Project Management: These analysts are resource managers who masterfully handle projects using platforms like Trello, Asana, or JIRA. Consider them to be the conductors of the business orchestra, ensuring that each area plays its part seamlessly and efficiently.
  • Dashboards and Data: Business Analysts are also experts in data. With Tableau, they can create dynamic dashboards that are visually appealing and also facilitate quick comprehension of data.
  • Agile and Scrum Expertise: They live and breathe the Agile Scrum techniques. Through regular scrum meetings, sprint planning, and reviews, they maintain team cohesion and agility.
  • Fundamental Ideas in Business Analysis: They know every tool in the BA toolbox by heart. They are experts at everything from grasping the full project requirements lifecycle to delving deeply into business analysis fundamentals.
  • SQL and Excel: These analysts are extremely proficient in technology; they can easily query SQL databases and convert Excel spreadsheets into effective analytical tools, complete with all the statistical nuances such as regression analysis and ANOVA.
  • Using Methods of Business Analysis: It takes more than just seeing issues to find innovative solutions. A Business analyst uses their toolkit to plan, gather needs, and create strategies that truly work, whether it’s through process modeling that goes into great detail, creating accurate use cases, or facilitating agile product delivery.

To put it briefly, a business analyst is an invaluable resource for understanding and managing the complex business world. They combine technical expertise with sharp analytical thinking and excellent communication abilities.

How Business Analysts Impact Business

Business analysts are like the secret ingredient that makes all the difference in how well a firm runs. Your business analyst understands your wild, ambitious goals and works with you to create a realistic plan of action to achieve them.

What are these people all about? 

To begin with, these people are all about determining what a firm needs and then getting down to the specifics to find answers. Business analysts are the go-to specialists when a firm needs to increase sales or optimize its operations. They sort through data, pose difficult questions, and unearth insights that aren’t necessarily clear at first look, much like detectives.

Their ability to communicate in both “business” and “tech” jargon is truly what makes them stand out. This implies they can effortlessly convert difficult technical language into a message that the CEO or the sales team can comprehend and support. It’s really kind of magical like when you turn tech talk into gold for business.

Integrating process

Then there’s the effect of what they do. They save businesses time, money, and huge headaches by introducing new technologies, smarter ways to work, or just optimizing current procedures. Imagine finding software that can do the hard lifting or condensing a process that took ten steps down to just a few. Suddenly, everyone’s work gets a little bit easier.

Integrating a Business Analyst into a tech team involves more than adding a new member to the roster. It requires:

  • Clear Role Definition: Ensure everyone understands the scope and impact of the role.
  • Strategic Onboarding: Equip them with the right tools and access to all necessary information.
  • Regular Feedback Loops: Establish channels for ongoing communication and adjustments.

Business analysts act as a link between a brilliant idea and a workable plan, ensuring that companies are not simply running but sprinting ahead with all of their might. Making the business faster, smarter, and a more pleasant place to work is the main goal. What about that, isn’t it wonderful?

Don’t underestimate Business Analysts’ work

A company, eager to get a head start, addressed our JetRuby Agency team with a bold software project idea and decided to skip the Discovery phase to save time and costs, jumping straight into development with only a high-level idea of the requirements, confident in their understanding of the product’s processes and design. The goal was to enhance user experience, integrate with existing inventory systems, and provide robust analytics. 

We began programming, and initially, everything seemed to be on track. However, two weeks into the process, the business analysts and the team identified a significant problem. Their keen observation revealed a major gap in the product’s logic. Further discussions highlighted legal issues regarding how and when users should sign contracts with the platform and each other.

Thanks to the thorough analysis by JetRuby’s business analysts, these critical issues were brought to light. They worked closely with the company’s lawyer, who presented requirements that initially seemed to render the product nearly useless to users. However, the analysts’ expertise helped navigate these challenges. They carefully considered the lawyer’s input and devised a plan that balanced legal compliance with user convenience.

Our team demonstrated their problem-solving skills and dedication to the client’s success. They reworked the product’s design, ensuring it was highly convenient for users while adhering to legal requirements. This collaborative effort underscored the importance of involving business analysts from the outset.

In hindsight, it was clear that if the client had engaged in the discovery phase with JetRuby’s business analysts initially, these nuances could have been identified and addressed before starting costly development. This proactive approach would have saved time, stress, and money. The experience reinforced the value of thorough preparation and detailed project planning, showing that these elements are crucial in determining the fate of a product.

Through diligent work, our business analysts helped the client achieve a well-rounded, user-friendly product, demonstrating the importance of their role in the development process.

The role of Business Analysts is evolving

Business analysts, like technology itself, are constantly in motion. These days, they’re strengthening cybersecurity, delving deeper into AI, and predictive analytics. To remain current and take on new problems, business analysts need to stay on top of these trends.

At JetRuby, we strongly advocate establishing a close relationship with a Business Analyst before scheduling any time for development. Our business analysts assist in outlining everything upfront and maintaining order as your project develops, modifying requirements to adhere to best practices, and accommodating any modifications that may arise. These activities would still need to be completed in the absence of a BA, but they would probably fall to your engineers or project manager instead, who may lack attention to detail.

So, when planning a software development project in the future, make sure a business analyst is included from the beginning. Their recommendations are similar to a cheat sheet for preventing project issues and making sure your technology expenditures yield substantial returns both now and in the future.

An experienced business analyst can offer insightful analysis and strategic insights that should not be undervalued. Closing gaps and effectively finishing projects depend on their cooperation with software developers and project managers. It’s time to enhance team chemistry and project outcomes; think about how a business analyst could immediately provide value to your team. dynamics; consider how a business analyst could become a valuable member of your team right now.

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