Software Engineering Culture and How we in JetRuby Develop It

3 min read

Have you ever wondered what a software engineering culture is? What if we revealed that it’s one of the primary reasons your clients come back and choose your product over the product of your rivals?

Software engineering culture has always been one of JetRuby’s strongest sides. So let us introduce you to this phenomenon and explain its importance for your business. 

Why software engineering culture

Software engineering culture is a set of values and internal rules that guide a person during work. It stimulates them to act a certain way and feel responsible for the result. Now, let’s find out why it matters to any company.

We are eager to tell you about the notion that drives many successful businesses forward. This is the notion of core customer values. It’s why a potential customer reaches out to their favorite company. Customer loyalty is paramount; all businesses want to be chosen again and again. So, let’s refer to some real-life examples to better grasp the concept of core customer values.

You have all heard about companies like Apple, Samsung, and Xiaomi. Maybe you even use their products, too. So, what are their core customer values?

  • For Apple, it’s quality, convenience, and, in some cases, even status.
  • For Xiaomi, it’s affordability.
  • For Samsung, it’s technological efficiency and a large variety of products for any budget. 

For JetRuby, our core customer values lie in our expertise and a high level of software engineering culture.

Software engineering culture composition

Software Engineering Culture Composition

Moving forward, we’ll delve into each component on the list: delivery, expertise, infrastructure, communication

The role of delivery in software engineering culture

First, let’s discuss the application of project management methodology in practice. Here are some of the most important frameworks:

Every single member of the software development team must understand the methodology applied to a particular project. Nobody’s perfect, and there have been instances where some software companies didn’t fully grasp the concept of Standups, resulting in excessively lengthy meetings. Some other companies never figured out the definition of ready and definition of done.

The delivery process comprises the following elements:

  • Tools (CI, CD)
  • Metrics (T2S, T2D)
  • Areas of responsibility (development stages, key roles)
  • Risks
  • Unit tests

Components of Quality Assurance:

  • Percentage of test coverage 
  • Metrics (number of bugs per User Story, bug rediscoveries, number of bugs per sprint, etc.) 
  • Conditions for build/release (what is being built, what should be implemented, what tests to launch, etc.)
  • Review
  • Style guides

Another aspect to address regarding delivery is technical debt. First, it’s essential to distinguish between technical and technological debt. Let’s look at the examples to clarify this distinction.

On the one hand, technical debt refers to the additional rework costs incurred from shortcuts arising during development. On the other hand, technological debt occurs when an external database or library is upgraded, falling outside our control. For instance, the team lead is expected to assign a task to update the servers’ version if a new database version is released. This task involves keeping up with the specific updates and assessing how they will impact the performance and functionality of your product. It’s crucial to monitor both types of debt.

Some companies use TechRadar. This tool enables monitoring of the languages, databases, and libraries utilized, along with their versions. Most importantly, it showcases the software company’s plans to engage with the selected tools and effectively manage their integration and updates.


Software Engineering Culture

Let’s also touch on the product debt. A simple example of such a debt is a lack of documentation, which can create obstacles in onboarding processes, complicating inspections and ultimately delaying the product’s time-to-market.

So, how do we in JetRuby tackle technical debts? It may not be obvious, but the key person to reveal such debts is a Business Analyst. Typically, technical debts arise when there are changes in functional (or non-functional) requirements. Prompt action is the best way to follow when a debt is revealed.

The role of expertise in software engineering culture

Our expertise covers the following stacks:


Software Engineering Culture: Technology Stack

Beyond stacks, it is advised to focus on these areas of technological expertise:

  • Architectural approaches and patterns
  • Research & Development  

The role of infrastructure in software engineering culture

The person responsible for IT infrastructure needs to prioritize documenting the following items:

  • Project infrastructure ( e.g., the requirements for acquiring new resources, such as an auto-test server).
  • Internal infrastructure pertains to the company’s internal systems and processes.
  • Infosecurity focuses on guidelines for handling files, including saving, sending, or publishing on platforms like Git.
  • Support and maintenance detail the organization’s responsibilities and levels of support management.

The role of communication in software engineering culture

Last but not least, communication! Its role is highlighted in the above chart. Communication embraces the following:

  • Rules of communication with the client
  • Respect
  • Feedback

Feedback is indispensable if you want to incorporate growth and learning from mistakes. Prompt problem identification benefits a software development company; hence, the feedback loops should be there. A reminder: feedback loop is a method for receiving feedback, which takes place in various channels such as standups, retrospectives, one-on-one meetings, assessments, and exit interviews

What steps do we take to enhance our engineering culture at JetRuby?

  • Unit management and mentoring: Our experienced engineers curate newer team members. It’s a fantastic opportunity for our employees to learn, grow, and share expertise.
  • Competency matrix: This HR tool, also known as a skills matrix, maps out the employee’s skills we assess. It is a helpful tool for HR professionals, while the unique grid makes it easier to visualize the required and available skills in a team.
  • Feedback collection: Thanks to effective one-on-one meetings and the People Management System (our corporate ERP system), we’ve blasted in this area over the last year.
  • Conferences, sharing expert content, and organizing training: We regularly hold meetings where our employees can share their knowledge on various topics. We also conduct specialized Ruby development courses. Our JetRuby Academy is open to any engineer eager to learn Ruby and translate this knowledge into action in future projects.

Final thoughts

In summary, software companies cultivate software engineer culture not because it’s just a nice line on their profile. A well-developed engineering culture propels positive environment for the core activities of a software company:

  • Ensuring high-quality delivery as per expectations,
  • Perpetuating superior expertise,
  • Maintaining modern infrastructure capacities;
  • Holding up for efficient standards of communication


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