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HelpMyTask

HelpMyTask is a functionally rich web and mobile two-sided marketplace platform for users finding and applying to temporary jobs or creating such jobs
Group 162 1 development

Technologies

Ruby on Rails, React, Swift

Engagement Model

Custom Software Development

Platform

WEB, iOS

Team

5 members

Timeline

1 year

About the project

We created a product that includes such features as finding/posting jobs locally, filtering jobs, payment transactions, rating and commenting on performance after the job completion.

Among other solutions, the project provides the following:
img1 1 development

Challenges to overcome

In the process of developing the app, we encountered some challenges that we successfully overcame.

The client did not want to use Apple's built-in payment system on iOS, so we implemented an internal currency which reduced the operating costs of the product by approximately 25%.

Finding and integrating the third party payment services that would correspond to European regulations and at the same time would offer a competitive commission rate charged per transaction.

Work process

The entire production stage was divided into several iterations, following the Agile approach, considering that the requirements in such a highly competitive area as Digital Marketplaces may change frequently.

We worked out the product definition, business canvas and user story map documents to make sure that everything is aligned with the client’s vision yet is corresponding to the industry standards. In parallel, we ran UX research aiming to learn about the user behavior patterns.

Once the design part was completed – we began with the technical implementation stage. We ensured that our engineers involved in this project had experience with similar products, ensuring that the expertise is above the project requirements.

helpmytask cover2x1 scaled development

Results

Ultimately, we created a product that includes the following features:

Frequently Asked Questions

How to start a two-sided marketplace platform from scratch?

Define your business model and map the user journeys for both providers and buyers. Prioritize core features like user profiles, direct messaging, escrow payments, and ratings to launch a lean MVP. Partnering with an experienced agency for a Discovery phase helps you structure your development roadmap and mitigate technical risks before writing code.

Build an integrated ecosystem with dedicated dashboards for freelancers and contractors to manage profiles, track tasks, and communicate. Integrate a secure payment gateway like Stripe to automate escrow, split payments, and payouts. Finally, implement a transparent rating and feedback system to build trust within your two-sided marketplace platform.

For backend logic, Ruby on Rails is the premier choice for rapid prototyping and clean database integration, while Node.js excels at handling real-time features such as live chat. PostgreSQL provides the strong data integrity needed for transaction ledgers. For mobile, cross-platform frameworks like React Native or Flutter allow you to deploy on both iOS and Android from a single codebase.

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